Privacy Policy


Thank you for visiting the TPSODL website. Visitors are guaranteed privacy and any information collected is kept private and never shared with other organizations. It is used only by TPSODL to administer your request, if any.

All rights are reserved by TPSODL. The content, code and applications contained on this website, under the domain are copyright protected. Site visitors may not reproduce, copy, or redistribute content or code in any form without written permission from TPSODL.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Unauthorized attempts to upload or change information (or otherwise cause damage to this website) are strictly prohibited.

App Related Queries:

Who is the app owner?


Address: Kamapally, Courtpeta, Berhampur, Ganjam, Odisha-760004


What data is being collected?

To give a customized experience and improve the service with safety cautions, we are collecting following information from the user.

  • E-mail and mobile number of users
  • Location of user device

How is that data being collected?

The above information is collected through web API.

For which purpose data is collected?

The purpose of the data collection is to facilitate TPSODL's consumers to view his/her own electricity bill, make payment, view his/her own consumption/payment history, get outage information, raise complaints as well as inform about electricity theft and safety related issues to TPSODL.

Location permission is collected to track the user location who reported the safety related issue like snapping of conductor, short circuit, fire etc. As TPSODL is an electricity distribution organization, location is needed to take corrective action promptly.

What third parties will have access to the information?

These data are confidential and will not be shared to any third party.

What rights do users have?

Users have the right to view his/her own data only and raise complaints if any. Also, consumers can deactivate the registered accounts with his/her Android or Apple mobile.

For any grievances related to your data privacy, you can reach out to the following Grievance Officer. The Grievance Officer shall redress the complaints as per Government of India’s Information Technology Rules, 2011.

Name: S. Sivakumar

Designation: HoD (IT)